The Second Annual Vendor Shootout - 2007
Location
The location is the Cobb Galleria in Atlanta
The address is:
Cobb Galleria Centre,
Two Galleria Parkway,
Atlanta, Georgia 30339
Telephone: 770-955-8000
Fax: 770-955-7719
Shootout Topics
- Ok, so I have the basics of IT Service Management, what’s next, what should I be planning for, what is it I need to be doing?
- ITIL and Compliance, what does this mean for me today, and tomorrow?
- Metrics, metrics, metrics. I am not able to demonstrate value, what can I do to start presenting value?
The topics were selected as follows:
3 of the 7 sessions based on a first filled basis, i.e., both vendor
slots must be filled. The first 3 slots filled will be utilized at
the event.
Each vendor will only be permitted to present / host one
Shoot-Out.
The following topics were offered:
- Ok, so I have the basics of IT Service Management, what’s next, what should I be planning for, what is it I need to be doing?
- ITIL and Compliance, what does this mean for me today, and tomorrow?
- Metrics, metrics, metrics. I am not able to demonstrate value, what can I do to start presenting value?
- How can I maximize Automated Incident Management within my infrastructure to complement my IT Service Management initiative I am down the road on Change and Configuration Management, how do I plug Release Management into my IT Service Management initiative?
- What are the deltas between Inventory Management, Asset Management and Configuration Management and what architecture should I be following?
- What's in Financial Management for me, why should I be interested?
Round Table Topics
- Metrics
- Getting the most out of a CMDB Implementation
- How to create an Actionable Service Catalog
Floor Lay-out
Event Sponsors
